Operating System has an inbuilt feature of printer setting that users can use your their printer easily if it is offline. The setting allows you to save the document if you want to print whenever the printer is not connected to the computer. And change it back to online mode, the computer sends documents to the printer to print. The change from offline to online sends print jobs without waiting directly to your HP printers.
The printer must be connected to the computer before you can change the setting from Offline mode to Online.
Click START and then click on the Devices & Printers folder.
Right-click the icon for your HP printer. It may be labeled with HP or Hewlett-Packard as part of the device name. If it does not, you may have to click the printers in the window to see the details of each. Click the See What’s Printing option.
Click on the Printer menu in the window that opens, uncheck Use Printer Offline. Prints all elements in the print queue for the HP printer.
To repair hardware problems technician personally need to visit the customer site and the test physically the printer to find out the actual expenditure. While software or programming question Light through online remote access can be solved without effort, which saves time and effort of the user. The process of online technical support for printers and it is secured easily and from the user perspective.